EasyPost Steps in as True Partner for XPS Ship
Before partnering with EasyPost, XPS Ship had a workable relationship with its shipping logistics provider. After several outage issues arose that impacted customers, however, the XPS Ship team knew they and their customers deserved better. “We needed a true partner,” said Erik Olafsson, president of XPS Ship.
Helping Build Successful Businesses
Over previous years, EasyPost had regularly been in touch with the XPS Ship team, and in early 2021, a conversation quickly began about working together. After further research and discussions, XPS Ship launched its account with EasyPost in February 2021 and started shipping with EasyPost in March 2021.
XPS Ship is built directly into EasyPost’s best-in-class shipping API, and they are currently taking advantage of Label and Tracking functionality. Not only is XPS Ship taking advantage of EasyPost’s webhooks for automatic updates on shipment progression, but they’re also using batching and form creation features.
The company was able to quickly and seamlessly integrate with the EasyPost API using easy-to-understand, step-by-step documentation.
From day one of their integration with EasyPost, the XPS Ship team noticed a difference. Other shipping logistics providers take weeks, and even months, to complete integrations. With EasyPost, this process from beginning to end took only 2-3 weeks.
“We received minimal attention from our previous provider. That is not the case with EasyPost. When we have questions or need to solve a problem, the EasyPost team is there and has been able to quickly find and implement solutions. We work together, and the result is a better experience for our customers,” added Mr. Olafsson.
Server Uptime of 99.99%
EasyPost is also known for unparalleled server uptime of 99.99 percent. This allows EasyPost customers like XPS Ship to stay ahead of the curve when their competitors fall behind. Not long after XPS Ship integrated with EasyPost, USPS servers went down for several hours. By integrating with EasyPost’s API rather than USPS directly, XPS Ship could continue providing its customers with fast and dependable shipping options, tracking, and label creation.
Million Packages Per Month
Carrier Compare Rates
In addition to unmatched server uptime, EasyPost also touts the fastest and most reliable shipping API on the market, allowing customers to:
- Compare rates and purchase labels across UPS, USPS, FedEx, DHL, and 100+ other carriers
- Improve on-time delivery metrics with data-backed optimization
- Create and print labels in seconds
- Receive real-time shipment updates through custom branded tracking pages and notifications
- Confirm the accuracy of domestic and international addresses
- Insure packages against any number of pitfalls
EasyPost Label Creation
Using EasyPost’s label creation API, XPS Ship has also seen a dramatic increase in speed. While the ability to print shipping labels is not unique, EasyPost delivers extremely fast results. With their previous provider, XPS Ship customers could only create labels once every five to six seconds.
With EasyPost’s label creation API, XPS Ship customers can now create labels in 350 milliseconds, over 14 times faster. This saves time and allows XPS Ship customers to get more packages out the door. Then, EasyPost’s tracking API helps XPS Ship and its customers keep track throughout the entire shipping process.
“It’s incredible to see the strides XPS Ship is already making after integrating with us,” said Wyatt Kincaid, Solutions Engineer. “XPS Ship will be able to bring on even more high-volume customers now that the integration is complete, and EasyPost is excited to play a role in this wave of continued success.”
A Partnership Built for Success
When XPS Ship partners with EasyPost, everyone wins. XPS Ship customers continue to enjoy the simple, effective application that consolidates their shipping operations while simultaneously benefitting from the powerful, reliable, robust back-end operations of EasyPost.
The future is bright for the partnership between EasyPost and XPS Ship, as they have also signed a long-term agreement that also includes coverage for USPS Priority Mail insurance claims. EasyPost makes it easy to submit claims for lost packages on behalf of XPS Ship, allowing them to capitalize on the $100 of insurance that comes with each package.
Whether you need help with tracking packages, integrating an API key, or want to provide reliable delivery dates to your customers, EasyPost can help.
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