Live Customer Support
Our live customer support is there when you need it. Our highly trained staff earn great reviews and will help you with any obstacle you encounter! As a new customer, our support staff is there for you every step of the way. Let them walk you through setting up integrations, printer and scale configuration, payment settings, and even processing your first labels.
We offer all new customers a live tutorial and will assist you with any questions you have. And, we won’t just leave you after your initial set-up, we offer FREE ongoing live support to all customers via chat, phone, and email.
LIVE CHAT
Click the chat icon in the bottom right corner of your browser screen.
Chat support hours are 5:00am – 5:00pm PST, Monday through Friday
PHONE
Call +1 (800) 881-0288
Phone support hours are 8:30am – 5:00pm PST, Monday through Friday
SUBMIT A SUPPORT REQUEST
Email: [email protected]
Do you prefer video tutorials?
Video topics range from User account configuration, integrating online stores, payment setup, printer settings, order-handling rules, and automation. If you can’t find what you are looking for in our video library, call our live customer service!
