Live Customer Support

Our live customer support is there when you need it. Our highly trained staff earn great reviews and will help you with any obstacle you encounter! As a new customer, our support staff is there for you every step of the way. Let them walk you through setting up integrations, printer and scale configuration, payment settings, and even processing your first labels.


We offer all new customers a live tutorial and will assist you with any questions you have. And, we won’t just leave you after your initial set-up, we offer ongoing support to all customers.

Contact us today at 1-800-881-0288

Tutorial Videos To Help Get You Started

Check out our library of helpful How-To-Videos, aimed to help you understand how to best implement XPS Ship as a part of your business’ processes. Our videos take a quick but detailed look at how to use all of our tools and settings.


Video topics range from 
User account configuration, integrating online stores, payment setup, printer settings, order-handling rules, and automation. If you can’t find what you are looking for in our video library, call our live customer service!

How-to tutorial videos

And don’t forget to follow us on Facebook for tips and tricks to get the most out of your shipping! https://www.facebook.com/XPSShip/