Have you ever thought you were getting the cheapest shipping labels, then faced an unpleasant surprise when shipping cost was more than expected? If so, package weight may have been the culprit. Many shippers miss opportunities to lower shipping costs because of misunderstanding how package weight affects the price of shipping. 

In this article, we will take a closer look at the relationship between package weight and shipping costs. By the time we’re done, you should have a clear picture of where your business is losing money due to package weight and what to do about it. 

Why is my shipping cost higher than expected?

Piggy bank on a pile of parcels representing shipping costs

Incorrect weight was entered

Human errors often result in higher shipping costs. A typo when entering shipment weight means you paid too much or not enough for your shipping label (incurring fees). Similarly, if you already printed a shipping label and ended up using a different sized box than planned, the weight may not match, resulting in higher costs. 

Dimensional weight exceeded actual weight

Sometimes shipping costs end up being higher if the dimensional weight of your package is greater than the actual weight. Even though your package might be light, if it takes up a lot of space, the carrier will calculate shipping costs based on the dimensions instead. We will talk more about dimensional weight later. 

Forgot to factor in packaging weight

A common mistake is to weigh a product such as a bowling ball and think, “OK, my product weighs five pounds. I’m gonna ship it at five pounds.” You forget to consider the additional weight of packaging material and any inserts or space filler inside the box, and that comes back to bite you. 

It’s crucial to understand the final package weight to get an accurate cost for shipping labels. That way, you won’t expect one amount for multiple weeks’ worth of shipments and see a totally different number when the invoice shows up. 

Large package surcharge was applied

Some carriers add a surcharge for large packages. This goes hand in hand with dimensional weight. For example, UPS will apply a large package surcharge to domestic shipments whenever a package’s combined length + girth exceeds 130 inches or its length exceeds 96 inches. It’s subject to a minimum billable weight of 90 pounds. 

What is package weight in shipping?

An open cardboard box containing an item wrapped in bubble wrap and foam packing material representing total package weight
Package weight in shipping refers to the total weight of the package, which includes the item(s) being shipped, the packaging materials (such as boxes, padding, and tape), and any additional contents or accessories. This weight, in pounds or kilograms, is the number used to determine the shipping cost and delivery method. 

How is shipping cost determined by weight?

Shipping costs are usually based on either actual weight (physical weight of the package) or dimensional weight (volumetric weight), whichever is greater. Generally, the greater the weight, the more you will pay for shipping. 

What is dimensional weight?

Warehouse worker measuring a parcel for dimensional weight

Dimensional weight is a calculation used by carriers like UPS, FedEx, and USPS to determine the shipping cost based on the size of the package instead of its actual weight. Carriers use this method for large, lightweight packages because it prevents shippers from overloading planes and trucks.

Common formula to estimate dimensional weight

Length x Width x Height (in inches) ÷ Divisor (typically 139 for domestic shipments, or 166 for international shipments) 

How does DIM weight affect shipping costs?

Dimensional weight (DIM weight) affects shipping costs in instances where the dimensional weight is greater than the actual weight of a package. When this happens, the carrier will calculate rates based on the dimensional weight instead of the actual weight. Here’s what to do: 

  1. To keep shipping costs lower, always use as small a box as possible.
  2. Consider vacuum-sealing large, lightweight objects such as stuffed animals, pillows, or blankets to reduce the shipping volume and package size.
  3. To get accurate shipping cost estimates and avoid surprises, check the actual weight AND the dimensional weight, then take the greater of the two.

What happens if I overestimate or underestimate package weight?

Accurate package weight matters because it affects your shipping costs: 

  • Overestimating: If you overestimate package weight, you may pay more for shipping labels than necessary, but you won’t face any penalties from carriers.
  • Underestimating: If the actual weight is greater than what you reported, the carrier might charge you additional fees for the discrepancy, or they may delay your shipment until you pay the difference. 

You will pay more for inaccurate weights whether you overestimate or underestimate, so it’s worth the time and effort to get it right.

How do I accurately measure package weight for shipping?

Package on a shipping scale measuring actual weight

Actual weight

To determine the actual weight of a package, place it on a digital postal scale and note the weight in pounds or kilograms. Before weighing your package, ensure that the scale is accurate and set to the correct unit of measurement.  

For large or irregularly shaped packages, it’s essential to properly balance the item on the scale for an accurate reading.

Dimensional weight

For dimensional weight, either use an online dimensional weight calculator (DIM calculator) or this formula: Length x Width x Height (in inches) ÷ Divisor (typically 139 for domestic shipments, or 166 for international shipments)

Shipping software such as Descartes XPS Ship and Descartes ShipRush automatically calculates DIM weight for you if you enter the package dimensions.

How can I lower shipping costs related to weight?

Female small business owner placing shipping label on a package for low-cost shipping
  • Minimize package size: Use the smallest box possible and ensure it’s packed well to avoid unnecessary space.
  • Use lightweight packaging: Consider using lighter materials for boxes or padding.
  • Choose the right carrier: Compare rates from different carriers (USPS, FedEx, UPS, DHL) since they may charge differently for weight and size.
  • Consider shipping in bulk: If you’re shipping multiple items, consider consolidating them into one package to save on shipping costs.
  • Use shipping software: Eliminate key entry mistakes, increase accuracy, auto calculate DIM weight, and receive special discounted rates.

How can shipping software reduce costs related to package weight?

Sync with scale for accurate actual weight

Connect scale to shipping software to sync actual weight
If you use a shipping scale to weigh packages, you can connect your scale to the shipping program. This ensures that the correct actual weight of each package is entered without room for human errors. Here’s an example of how to set up a scale.

Pre-set weight and apply to shipments

Some shipping software can automatically set your full shipment weight based on pre-set conditions. You can weigh your products and packaging ahead of time and save the information in the system, creating greater efficiency.

Then, when each order imports, the shipping solution automatically recalls the weight of that product plus the weight of the designated packaging that will be used and applies it. Descartes XPS Ship offers free live support to set this up.

Automatically calculate DIM weight and apply it

If you enter the package dimensions, a shipping solution like Descartes XPS Ship will apply the correct formula to find the dimensional weight. Then, it will take the greater of the actual weight and the DIM weight and apply it according to the carrier requirements.  

The decision whether to use actual or DIM weight is made in the background according to pre-programmed rules, so the shipper does not have to make that distinction. This prevents overpayment or underpayment (and fees) for shipping.

Apply USPS Cubic Rating to save up to 89% on shipping

Descartes XPS Ship ship screen with package weight, dimensions, and USPS Cubic Rating quote

Some shipping software offers special USPS Cubic rates for small, heavy packages—think “shipping a brick.” These deeply discounted rates apply to packages smaller than 0.50 cubic feet (or 36” for a poly bag) and less than 20 pounds.

When you enter package dimensions and actual weight, shipping software such as Descartes XPS Ship will conduct rate shopping and display USPS Cubic as an available service for shipments that meet the criteria. You can save up to 89% on shipping labels using USPS Cubic services.

Can Descartes help me figure out how to lower shipping costs?

Descartes XPS Ship has a great customer support team that will answer phone calls and live chat for free. It’s one of the crowning gems of our business that you can get somebody on the phone very quickly to walk you through your shipping challenges and brainstorm ways to use our shipping software to help.

Our team is very knowledgeable, very caring, and loves to help our shippers get their system configured so that it’s efficient for them. Ultimately, we win when our customers win and can ship many packages effectively without the headaches.

We’re very passionate about setting things up right on the front side and preventing all those shipping headaches because shipping is tricky. It is a constant fight to get this set up efficiently, so we love to be able to help our customers out. Contact us, and let’s get started!

Key Takeaways

  • If your shipping costs are higher than expected, package weight may be the reason.
  • Package weight related to shipping costs can mean the actual weight or the dimensional weight of a package.
  • You can lower shipping costs related to package weight by using the smallest and most lightweight packaging, accurate actual and dimensional weights, USPS Cubic rates, shipping software presets, and bulk shipping.
  • Descartes is here to help you understand package weight and how to use our shipping software to lower shipping costs.
Johannes Panzer headshot

About the Author

Johannes Panzer is the Head of Industry Solutions for Ecommerce at Descartes. With over 17 years in ecommerce fulfillment and shipping SaaS, Johannes brings a wealth of experience in uniting ecommerce business leaders with the right tools and techniques to overcome logistics challenges and drive profitable growth.

linkedin icon